Privacy Policy
1. Who We Are
This Privacy Policy explains how Waitron collects and uses personal information through this website. For information collected via this website, Waitron acts as the data controller.
2. Information We Collect
When you use this website, we may collect:
- Contact details you submit (e.g. name, email, phone, business name)
- Enquiry details (e.g. message content)
- Basic technical/usage data (e.g. pages visited, device/browser info)
3. How We Use Information
- To respond to enquiries and arrange demos
- To provide customer support related to your enquiry
- To improve our website and marketing performance
- To maintain website security and prevent abuse
4. Lawful Basis
- Legitimate interests (responding to enquiries, improving our website)
- Consent (where required for cookies/analytics)
- Legal obligation (where applicable)
5. Who We Share It With
We may share information with trusted service providers that help us run this website (such as hosting, email, analytics). These providers process data on our instructions where applicable.
6. Cookies & Analytics
We use cookies to improve your experience and understand usage. Analytics cookies are only activated after consent (where required).
7. Data Retention
We keep enquiry data only as long as necessary to respond and manage follow-up, and to meet legal or operational requirements.
8. Your Rights
Under UK GDPR, you may have rights to access, correct, delete, or restrict the processing of your personal data.
9. Contact
For privacy-related enquiries, please contact support@waitron.uk.
This policy may be updated from time to time. Please check back periodically for changes.